Privacy Policy

When you use our services, you entrust us with your information. Because it's a big responsibility, we work hard to protect it and put you in control. This privacy policy is designed to help you understand what information we collect and why we collect it.

This page explains the use of information collected by CODEVISION SA, legal entity no. 508 033 543, with registered office at Rua Dr. Manuel José Oliveira Machado no. 39, 4710-058, Braga, registered in the Braga Trade Register under the same number, and hereinafter referred to as the First Party or CODEVISION.

Its content includes the Privacy Policy adopted by CODEVISION and its elaboration was based on the reaffirmation of our commitment and respect for the privacy and security of the information we collect from our users and visitors. This page has been updated as part of CODEVISION's efforts to bring its practices in line with the legislation on privacy and personal data protection in Portugal, specifically the Personal Data Protection Act - (transposing Directive no. 95/46/EC of the European Parliament and of the Council). 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data), as well as other sectoral laws and regulations, such as Law No. 27/2021 (Portuguese Charter of Human Rights in the Digital Age) and Law No. 58/2019.

We have also included the Terms and Conditions of Use of the Website and the Cookie Policy, which are applicable to all pages, modules and related functionalities, in order to guarantee the right of users and visitors to obtain clear and complete information on the conditions and functionalities of the use of the Portal, so that they can navigate and enjoy all the content provided.

We recommend that you read the information presented here carefully. By browsing the CODEVISION website and clicking on the Accept button, the user unambiguously agrees to all the terms and conditions set out in this document and any other notices that may appear on the pages of this website that are relevant to this document.

By accessing our website, the user and/or visitor accepts and undertakes not to use any of the content displayed here for illegal purposes or purposes contrary to good practice, or for any other purposes or purposes not provided for in this document. In addition, by accessing our site, the user and/or visitor agrees not to reproduce, modify, reverse engineer, compile, decompile, transmit, publish, sublicense, permit, authorise, rent, sell, distribute or in any way exploit any of CODEVISION's content, functionality, software or materials without the prior express written consent of CODEVISION.

1. DEFINITIONS

For the purpose of interpreting this page, the following terms and expressions shall have the following meanings:

• CODEVISION: the company CODEVISION S.A., registered with the CNPJ/MF under no. 07.808.244/0001-44, with its head office at Rua Dr Manuel José Oliveira Machado no. 39, 4710-058 in the city of Braga,
  CODEVISION'S WEBSITE: an online institutional website dedicated to the commercialisation of services via the Internet, as well as the provision of information on the use of these services, operated through the domain https://e-schooling.com.
  Visitor: any person who accesses the https://e-schooling.com website in any way.
• Users: anyone who fills in a form, registers their e-mail address, requests information or sends their details on the site, whether or not they are customers.
• Customers: any person who has purchased any of the products or services offered by CODEVISION, whether through the Internet environment or through any other sales channel that the company may have.
• Personal Information: any information that can be used to identify an individual, including but not limited to their name, personal qualification, CPF/ME or CNPJ/ME registration, physical or e-mail address, telephone number, other contact details, billing information or any other data that may be sufficient to link to such information.
• Access Information: any information that can be used to identify the visitor, his/her request and activities on the Internet, interaction with a service, messages sent or disclosed, Internet Protocol ("IP") address and connection time, URLs of the originating site and the site the user may visit next, browser type and language, one or more cookies that can identify your browser or your account, general and specific information about the hardware of your computer, mobile phone or other device, Internet connection, operating system and version number used.
• Cookies: are digital text files containing small amounts of data (and usually a unique identifier), developed by CODEVISION or by third parties, which are stored on the user's or visitor's device via the browser or application and which store information related to their preferences. CODEVISION uses cookies to improve the technical operation of its website, to identify certain browsing preferences established by users and visitors, to collect information about users and visitors in order to provide a better browsing experience, to optimise the visibility of content and to identify website performance, language preferences, number of page hits and length of stay.

2. DATA COLLECTION

2.1 CODEVISION collects access information and personal data that may identify users and visitors when they access our website and/or when they voluntarily submit information through any CODEVISION service channel for the use of products and services. This information is collected to ensure that your business can enjoy all the benefits of our services and products, including all their functionalities.

2.2 The types of information we may collect are 
2.2.1 User data:

• General company data, such as the name of the legal representative, e-mail address, telephone number, address, official identification documents of the representative and of the company, bank details.
• Users may also send information and personal data to CODEVISION's Service Channels before, during or after using the Services, in order to register suggestions, complaints and doubts.
• CODEVISION may request images of owners who are customers or associated with customers for promotional purposes, collection of testimonials, campaigns and opinion polls.

2.2.2 Third party data provided by the Customer or User:

• Due to the nature of the services offered by CODEVISION, users may provide data to third parties for the execution of the services. In such cases, the User remains solely responsible for the information provided and for obtaining the appropriate legal authorisations and consent conditions from the data subjects for the sharing of such data, with CODEVISION acting as the operator of such data.
• The third party data that may be provided by users is general data about the users of the system, those responsible for students, teachers and suppliers, whether they are individuals or companies. The information collected ranges from name, e-mail address, telephone number, address, official identification documents, academic data, date of birth, mother's name, father's name, spouse's data, family members' data, company representatives' data.

2.3 Mode of data collection

• By using CODEVISION services, you agree that we may collect personal information and data related to the services you use and how you use them. This information is necessary for the proper execution of the services, as well as for the continuous improvement of the application's functionalities. The collection of this information and personal data may be done by CODEVISION through its own forms, directly with the user and/or visitor who owns the data and information, indirectly through partners or automatically through cookies and similar tools.

(i) Geolocation Information: By using the CODEVISION Services, you agree that we may collect information about your location, identified by data such as your IP address or the GPS of your mobile device, in order to provide you with an optimised user experience. Most mobile devices allow you to control or disable the use of application location services through the device settings menu. 
(ii) Forms of Use: We may collect information about how you use CODEVISION's services, such as most used features, changes made, time of use, etc.
(iii) Log information: We may automatically collect log data and device information when you access and use CODEVISION services, even if you are not a customer.
(iv) Pixels and SDKs: Third parties such as Facebook and Google may use cookies, web beacons and other technologies to collect or receive information from our website for the purposes of providing measurement services and ad targeting. Users may, at their own risk, opt out of the collection and use of information for ad targeting by editing their third party ad settings.

• In the case of automatic collection, we use cookies and similar tools to store temporary information about your browsing in order to enhance and improve your experience when using our product or service in accordance with section 6 below. These tools allow us to know, for example, which websites you have visited, your Internet Protocol (IP) address, your browser version, etc.
• In any case, you can, if you wish, configure your device to manage the use of cookies or to alert you when they are active. Please note that some cookies may be necessary for browsing and that disabling them may affect some of the functionalities of our service.

2.4 The user guarantees the truthfulness and accuracy of the information and personal data he/she provides to CODEVISION, assuming responsibility for its inaccuracy, as well as guaranteeing that this data is up to date. CODEVISION shall not be liable for any damages caused by the inaccuracy of the data provided by the user.

3. PURPOSE

3.1. The user will always be informed of the purpose of the collection of his personal data and will be free to decide whether or not to provide it, in which case he will be warned of the consequences of not providing it. The data collected may be used for the following purposes

• To grant access to the functionalities of CODEVISION's services, including Administration, Coordination, Secretariat, Finance, Turnstile, Library, Invoicing, Aviation, Virtual Support.
• To offer educational materials such as courses, guides, infographics, spreadsheets, handouts, webinars, e-books and others.
• To contact you to send you communications such as security alerts, updates, to introduce you to our services, and for marketing purposes;
• To contact you to provide support and troubleshoot technical issues;
• Operate, protect, perform functional testing, maintenance and continuous improvement of the Services to enhance the user experience;
• Maintain the security and integrity of our services and users, perform identity verification, fraud prevention, internal investigations, investigate and prevent legal, regulatory and contractual violations;
• Conduct development research;
• Performing backups;
• View and edit registrations, access the User's account to make any changes requested by the User and provide assistance in using the functionalities;
• Register/modify the User's payment methods for the Services, consult and manage the User's financial situation with CODEVISION, transfer ownership of the subscription; make cancellations or debits; issue invoices.

3.2 The data collected may be disclosed to third parties in order to comply with contractual and legal obligations and for the following purposes

• Manage customer relationship management using a third party CRM.
• Run the company's marketing automation using dedicated tools.
• Communicate with customers via chat using a dedicated tool.
• Provide bank charge issuing functionality to payment gateway partners.
• Provide billing functionality with billing gateway partners.
• Provide electronic document signing functionality with partners licensed to do so.
• Provide PEFIN/Serasa Inclusion functionality with authorised partners.
• Offer SMS/Email/Push Notification functionality.
• Provide distance learning integration functionality through approved partners.
• Cooperate with and/or comply with court orders or requests from administrative authorities.
• Research fraud prevention agencies.

3.3 The data collected will not be used in any situation other than that specified in point 2 of this policy without the user's knowledge and consent.

4. INFORMATION PROTECTION AND SECURITY

4.1. CODEVISION will do its best to adopt security, technical and administrative measures to protect the privacy of personal information and access to information stored on its servers, committing itself to using technology that is adequate for the protection of such information, seeking to maintain a secure environment, using appropriate tools and effective security controls for the information collected, always taking into account the state of the art available. 
4.2. CODEVISION guarantees that, internally, access to data will only be granted to duly authorised professionals, respecting the principles of proportionality, necessity and relevance of the access, in addition to the commitment to confidentiality and protection of privacy, in accordance with the provisions of this Privacy Policy and the Terms of Use of the Website.
4.3 All accesses will be duly recorded and may be consulted if necessary.

5. DATA STORAGE

5.1. The data collected will be stored in a secure and controlled environment, using the best information security practices, for the time necessary to provide the contracted service, or longer if there is a duly justified legitimate interest;
5.2 The data collected from the User will be stored in the cloud, in a data centre located in the United States, equipped with all the internationally recommended security standards and complying with all the requirements of technical standards of confidentiality and information security; 
5.3 Users have the right to request access and updating of their personal data through the channels indicated in section 11 of this Privacy Policy and Terms of Use; 
5.4 Through the same service channels, the User may at any time request the deletion of all his/her personal data collected. Unless there is a legal impediment or a legitimate interest that justifies a situation of necessary retention of the data, the deletion will be carried out on the occasion of Termination of the contract between the User and CODEVISION; Request for cancellation of any access account; 
5.5 In addition, CODEVISION reserves the right to store the User's registration history for a maximum period of 5 (five) years from the date of cancellation of the access account, for purposes of auditing and legal protection, which may be extended for a longer period if required by law or regulation, or for purposes of legal protection. If there is no legal, judicial or administrative requirement, CODEVISION may definitively delete the stored data within a shorter period.

6. USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

6.1 CODEVISION uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used to maintain, provide and continually improve our services and to provide a better experience for our users. For example, these technologies allow us to maintain and track our users' preferences and authenticated sessions, to better secure our services, to identify technical problems, user trends and campaign effectiveness, and to monitor and improve the overall performance of our services. These cookies are safe, private, anonymous, do not transmit viruses and are used solely for the benefit of our users. 
6.2 Cookies: In order for some of these services to function properly, a small data file ("cookie") may be downloaded and stored on your device. By default, we use a number of persistent cookies for the purposes of authenticating user sessions, security, storing user preferences (such as default language and settings), maintaining connection stability, monitoring the performance of our services and marketing campaigns, and generally to provide and improve our services. If you wish to delete or block cookies, please refer to the help and support section of your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our services and may adversely affect your user experience.
6.3 CODEVISION uses the following categories of cookies according to their function: 
6.3.1 Essential cookies: these are essential for the functioning of the website. They allow you to navigate on the website, use the applications and obtain authorisation to access restricted areas of the website. Without these cookies, the services necessary for the correct functioning of the platforms cannot be provided.
6.3.2 Analytical cookies: collect information on how users use the Site. They collect anonymous statistical data to analyse the use of the digital platform and its performance in order to improve its operation. 
6.3.3 Functional cookies: these are used to ensure the availability of additional functionalities of the digital platforms or to save the preferences set by the user when using the platform, each time the same device is used. These cookies allow CODEVISION to offer better and more personalised functionalities.
6..3.4 Advertising cookies: These are used to target advertisements according to the user's interests and to measure the success of applications and the effectiveness of third party advertising. CODEVISION may use advertising companies (third parties) to display advertisements for the benefit of users visiting the website. These third parties may collect cookies in order to optimise the advertising offer according to the user's interests.
6.4 We set out below the main technologies used on our website, applications and platform: 
6.4.1. Clear gifs: We may use a software technology called "clear gifs" (also known as web beacons/web bugs) to help us improve our services by measuring their effectiveness and performance. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, but unlike cookies, they are not stored on your device but embedded within our services.
6.4.2 Flash and HTML5: We may use certain tracking technologies known as "Flash cookies" and "HTML5", primarily for advertising purposes. Various browsers may provide their own management tools to remove or block these technologies.
6.5 By accessing our website, application and digital platforms, the user unambiguously authorises the use of cookies under the terms of this document.

7. OWNER'S RIGHTS

7.1 The rights of personal data subjects are: 
(i) confirmation of the existence of the processing operation; 
(ii) Easy access to their data; 
(iii) rectification of incomplete, inaccurate or outdated data; 
(iv) the anonymisation, blocking or deletion of data processed in breach of data protection legislation and in accordance with section 5.4 of this Policy and the Terms of Use;
(v) the portability of data to another service or product provider as provided by law;
(vi) the revocation of consent where the data collected / processed had consent as a legal basis; 
(vii) information about the possibility of not providing consent where consent is the legal basis for the processing, and the consequences of refusing to provide consent; 
(viii) to object to the processing of personal data within the limits of the applicable legislation.

8. INTELLECTUAL PROPERTY

8.1. The CODEVISION website, its pages, the screens that display the pages, the information and materials contained therein, as well as their distribution and arrangement, unless otherwise indicated, are the property of CODEVISION.
8.2 CODEVISION is the owner of all rights and title in the Website, including all copyrights, patents, trade secrets, trademarks, software and other intellectual property rights. CODEVISION reserves all rights not expressly granted.
8.3 This document does not grant or imply any rights to any trademarks, trade names or logos of CODEVISION or its partners. All rights not expressly granted in this document are reserved by CODEVISION.

9. LIMITATIONS AND LIABILITY

9.1 CODEVISION shall not be liable for any damages, including but not limited to 
9.1.1. damages suffered by the user or third parties in any way arising from or related to the website, if they have not followed the guidelines on this page; 
9.1.2. damage caused by interruptions or errors on the Websites; 
9.1.3. any direct or indirect, special, incidental or consequential damages arising out of the use or performance of the Websites; 
9.1.4. the delay or inability to access the Websites
9.1.5. the loss or misuse of information sent via the Websites; 
9.1.6. Loss of data, computer viruses, line or system failure; 
9.1.7. links to other Internet resources, which are accessed at the user's or visitor's own risk.

10. GENERAL PROVISIONS

10.1 CODEVISION recognises its obligation to ensure the proper processing of personal data for legitimate purposes that may be the object of its activities. In this regard, this Privacy Policy and the Terms of Use of the Website may be reviewed periodically and modified whenever necessary to adapt to the services offered and to applicable laws, in order to reinforce CODEVISION's ongoing commitment to transparency, privacy and protection of personal data. Users should consult the changes when browsing our websites, applications or platforms.

11. USER SUPPORT

11.1 If you have any questions about this Privacy Policy or need to contact CODEVISION, you can contact us through the usual channels, Monday to Friday, 9am to 6pm (excluding public holidays):